A thank-you letter from Ms. Shen, a proprietor of Lake and View in Lin’an District, Hangzhou, surprisingly arrived at Binjiang Property just after the Spring Festival of the Year of the Dragon. Ms. Shen was very moved by Binjiang Property staff who helped investigate the case of the clogged pipe in her bathroom before the Spring Festival and thus wrote the thank-you letter to express her gratitude to the property management service center. At the beginning of the letter, Mr. Shen also specifically mentioned that under the leadership of project director Zhang Kang, the property management team has acquired a completely new outlook and the property management service has improved a lot.

On the fifteenth day of the first lunar month of 2024, which is the Lantern Festival of the Year of the Dragon, there were large dragon art installations everywhere in the city. People took photos with “dragons”, danced the dragon dance, enjoyed tangyuan, guessed lantern riddles, and wished for good luck in the Year of Dragon.

Some say that the start of the journey home is also the beginning of the Chinese New Year, and that the steps of going home are always the most hurried but are also the most determined. However, in all walks of life, there are always some who give up going home and stick to their posts during the Spring Festival. Among them are also ordinary yet extraordinary frontline property management staff.